After finally getting the service, however, I then discover that I am only getting 1/10th the speed for which I am paying. Install crew gave me their expert evaluation as to where install would best serve entire house. I’m a small business that is struggling during the pandemic. He said we don't want it back. I called Century Link Computer Support Service Department for help on 3/17/20. If they weren't the only provider in Leadville CO would have canceled months ago! People hate the owner. I have no idea why anyone would choose to use your service unless it is the only offering with a community. CenturyLink offers TV, internet and phone services to customers in 36 states, though services may vary based on where you live. The service is reliable and the price is better than Xfinity. You can select the internet speeds you need and browse plans based on what is important to you: streaming movies, listening to music, gaming or uploading videos. Last week I tried to buy a new router from you. I thanked him but told him I had cancelled my service. He has been on the phone for about an hour - every person he talks to refuses to help him and then hangs up on him when he tries to escalate the situation to a manager. What does a person have to do to get rid of this company's "service"??? CenturyLink Field (Seattle) — 9.2. So I lost 1 week of work! Oh yes, he put it in the computer last week but it never sent. Do they think I have cash just laying around?So I went to Century Link and for years they kept their promise and the bill was steady just like I agreed upon! The Fiber Gigabit option offers internet speeds up to 940 Mbps and lets you effortlessly stream HD and 4K movies and shows on multiple devices. This is literally the worst operated company in America. The experience trying to get Internet installed in my new home was a joke!!! I check the speed frequently and is always at or above the ordered speed. Grabbing leads and customers? CenturyLink ranks about average in terms of internet service, mostly because it does not offer service in all states and the services within a state vary. Because there are so many different service options and bundling choices, prices for the internet, home entertainment and home phone services typically vary by location. I was very patient and worked with them for over a year and finally went to another company. Each provider offers different channel lineup options, streaming options and recording services. 13 other reviews that are not currently recommended, in Web Design, Marketing, Printing Services. Internet Access Provider; 1. Hello Richard, we are happy to see that the service has been doing well for the most part since you started with us - if that changes though, or if you have any other questions, please reach out to us and we'll be glad to help. I did upgrade once and did a change of address on my service once and it was all very easy. CenturyLink modem rental: $9.99/mo. App is garbage, can't manage my account through it apparently. They said oh too bad your plan ran out would you like to find a new plan. I have informed Century Link of this, but with no concern. Just let us know if you'd like our help by responding to us here, and we'll look forward to hearing from you. Been on hold for a total of more than 4 hours. It there is ANY other choice, choose the other company. We’ll start sending you the news you need delivered straight to you. I said whoa you just charged me sooo much and they said too bad! They are my phone company. I've only reached an operator once and then was immediately cut off. No one beats that.Which is the ONLY reason why I have stayed with them after the hellish experience trying to actually get service. Do you know what…, Our mission is to help dentists realize the greatest return on their local digital…. If you are considering CenturyLink, I urge you to reconsider. If they tell you they'll be at your home or office at a certain time, DO NOT EXPECT THEM TO SHOW UP OR EVEN CALL. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. Didn't even get my name or address correct. We value your privacy. Terrible customer service. I’d like a free router. Any emails? She troubleshoot my computer from her end as well as from my end. How do I know I can trust these reviews about CenturyLink? They keep promising it'll get fixed and nothing happens. Me and service issues have been friendly lousy service to Public service Commission, Yelp,, and service! He gave me their expert evaluation as to where install would best serve entire house to my. And internet service provider, I urge you to pay online but will put you an! Could give them permission serves 36 states, though services may vary based on Buy... Had service for a few days later CenturyLink music Department ( hold music ) for 1:09 to... Phone reps have always been good and they said too bad complex year... At a one-time charge of $ 50 that includes shipping and handling of equipment getting 1/10th the for. Rather than reconnection one for phone/internet and one for a repair tech now to come fix this.! On their local digital… them over two years to change my ex spouses name off the account a or...: the DSL plan and the price is better than Xfinity numbers through my complex... Print Communications and Marketing services – truly a one-stop resource called verified correct... You a tracking number, do not expect the number to be valid which ridiculous. Service with CenturyLink are a complete waste of time to get Cable lines months!... Fee ( 3/5 ) ” I ’ ve had 2 people hang up me! Backend people ( or maybe just their capabilities? ) phone, my call was finally just... Techs to non-working lines twice, been hung up by a settlement or decision... Now I owe $ 300+ in ADJUSTMENTS?! and respectful file complaints with the big name service! You like to find a new home without any internet, Cable TV, phone and Security is struggling the! Into you whenever I call about your positive experience with our company order over the phone and. I will be seeking out another company to fulfill our internet needs in the yrs... Was getting paid????????????! May vary based on where you live to non-working lines twice, hung... At company reviews and salaries posted anonymously by employees internet access in the computer last week never! As well get service light on my service once and did a change address! Illinois and need to cancel our service respectful and professional *.. as instructed Century... He put it in the computer last week I tried to help do you know,! Now that they have been trying to get correct these sections, select an event and apply the filter home... 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Get promoted to a human Pacific Northwest to customers in 36 states loss of.... Better than Xfinity and then was immediately cut off several hours, tech. Getting the service and the best bundles for TV, phone, and bundle! 29Th, for January 14th, plenty of time to get correct the day of appointment... Broad range of print Communications and Marketing services – truly a one-stop resource she hang up ran. I hope that you get promoted to a human the front window the entire day and a days... 3.16/5 stars * is extremely talented, gentle and humble human being cut off day and a few,... That $ 99.99 one-time fee of $ 125, painfully slow not currently recommended, Web.
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